A Scenario-Based Program Helps A Community with Financial Planning.

Coconino County eLearning

Project Attributes

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General Public

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Character Driven

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Job Aids

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Narration Driven


Coconino County Health and Human Services (CCHHS) partnered with TraCorp to create financial empowerment training for the community. The goal was to improve community members' relationships with money, establish financial boundaries, and set goals.

The course went beyond typical information dissemination to include fillable forms for participants' use, from creating action plans to budgeting. The course was built in Articulate Rise® for an optimal experience regardless of the device used to take the course.

The course received accolades from client sponsors and community participants who completed it. (See some testimonials below.)

Coconino County residents can register and take the course for free here.

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Coconino County eLearning

Fillable PDF forms are used as practical worksheets for participants to assess their income and expenses. The forms are downloadable and printable right from the course.

Still photography with movement such as zooming in or across provides an engaging and cost-effective technique to keep participants focused.

Characters, with corresponding voices, add realism to scenarios of people managing their funds and goals. In this scenario, Sadie describes her process that begins with brainstorming, setting a goal, making a plan, and meeting weekly targets.

Technical Requirements

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SCORM, or Sharable Content Object Reference Model, is a set of technical standards for eLearning products. It provides the communication method and data models that allow eLearning content and LMSs to work together.

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Responsive Design

Responsive design is an approach to eLearning design that aims to make pages render well on a variety of devices and screen sizes to ensure usability and satisfaction.

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Articulate Rise 360®

Rise 360 uses the latest web technologies and automatically adapts courses for every device under the sun. It's responsive authoring the way it should be.


"I wanted to share some feedback that we received from the Head Start staff who previewed the new Financial Literacy program online. They loved it. Great job on designing and developing a powerful tool for others to use."

Project Stakeholder

"I see this whole program as a strength, it is easy to understand & follow along with the training, very down to earth instructions and explaining. The only challenge I see with this program is making sure it is available for everyone."

Course Participant

"I have attended several money management trainings in person, and I can honestly say this training was way more effective than any of the other ones that I attended. I remember when I was a young single Head Start parent, I had a really bad credit score and wanted so badly to get my finances in order, but I didn’t have the ability to do it at that the time. This program is very step by step and easy to understand, and they also provided great handouts."

Course Participant
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