TraCorp,
Inc. Privacy Policy and Statement
TraCorp, Inc. ("TraCorp") is
committed to protecting your privacy and earning your trust. This Privacy
Statement describes TraCorp’s privacy practices for both the web site located
at www.tracorp.com and the Customer Web Sites which TraCorp
creates, configures and hosts on behalf of its customers. These practices
implement the requirements prescribed by the United States-European Union
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Information Collection & Use
Customer Web Sites
TraCorp provides online knowledge, training, management and other services to employees
of TraCorp’s customers and others designated by TraCorp’s customers to
participate in TraCorp’s programs ("Users"). TraCorp’s customers are
typically businesses or other organizations. TraCorp typically provides its
services via Customer Web Sites that TraCorp creates, configures and hosts on
behalf of customers. TraCorp operates its programs and collects and uses data
about Users at the direction of, and in accordance with, the instructions of TraCorp’s
customers.
TraCorp’s arrangements
with its customers may require TraCorp to obtain certain personal information
about Users, either from the customer or a User, in order for a User to access
the online knowledge, training and other services provided on a Customer Web
Site. Among other things, TraCorp may collect the following data: (i) User name; (ii) User identification; (iii) User
password; (iv) User email address; and (v) User
department(s) and location within the customer organization. TraCorp may also
track the amount of time a User spends on the Customer Web Site, the
applications the User employs, the self-tests the User performs, the User's
performance on such tests, and other activities in which the User engages while
the User is on the Customer Web Site.
TraCorp only uses
personal information to provide feedback about a User's activity on a Customer
Web Site. For example, TraCorp may use personal information to inform a User of
his or her performance on tests, or the number of training modules that a User
has used. TraCorp may also use personal information to send emails to a User,
such as reminder emails that the User has not completed certain online courses.
TraCorp’s arrangements
with its customers require TraCorp to provide all User information in TraCorp’s
possession, including a User's personal information, directly to the customer
with which the User is associated (i.e. the User's employer). If a User
corresponds with TraCorp, TraCorp may keep a record of that correspondence. TraCorp
may also forward correspondence to the customer with which the User is
associated. TraCorp does not transfer any personal User information to any
third party (other than to the TraCorp customer with which the User is
associated) unless it is authorized to do so by the customer with which the
User is associated , in connection with the services that TraCorp provides to
the customer, or required to do so by applicable law.
www.tracorp.com
TraCorp actively
collects information from visitors to its website at www.TraCorp.com both by asking specific questions on the site
and by permitting visitors to communicate directly with TraCorp via email. Some
of the information that visitors to the website submit may be personally
identifiable (that is, information that can be uniquely identified with an
individual, such as name, address, email address, phone number, etc.). TraCorp
uses this information to send visitors to its website further information
regarding TraCorp. TraCorp does not provide, sell, or otherwise make available
to third parties personal information that is collected from visitors to the
website.
TraCorp may collect,
store or accumulate certain non-personally identifiable information concerning
visitors’ use of this site, such as information regarding which pages are most
often visited. TraCorp may share with or transfer to third parties such
non-personally identifiable information for the purpose of maintaining the
site, responding to direct inquiries or measuring traffic and traffic trends at
this site. TraCorp does not otherwise provide or sell any of this information
to third parties.
Data Integrity & Data Security
TraCorp has taken commercially reasonable and appropriate steps to protect
personal information that TraCorp collects, processes
or maintains. These steps include, among other things, limiting the number of
people who have physical access to TraCorp’s database servers, utilizing
electronic security systems, and using password protections which guard against
unauthorized access. TraCorp employs these and other safeguards and practices
to provide for the security of personal information in its possession, but
cannot guarantee that such measures will be infallible. TraCorp also requires
its vendors to take commercially reasonable and appropriate steps to protect
personal information in their possession.
Correcting & Updating Personal
Information
TraCorp is committed to ensuring that the personal information it collects,
processes, and maintains is accurate. At the direction of, and in accordance
with, the instructions of TraCorp’s customers, TraCorp allows Users of TraCorp’s
Customer Web Sites to access their personal information in TraCorp’s possession
and to correct, amend, or delete inaccurate information. Users of TraCorp’s
Customer Web Sites who have questions about personal information on file with TraCorp
may, if the customer so provides, access the Customer Web Site to make such
corrections or may contact TraCorp at the address below.
Visitors to TraCorp’s
website may update, or request the deletion of, previously submitted personal
information via the Contact page.
Cookies & Session IDs
TraCorp uses cookies to authenticate visitors to certain pages on
www.TraCorp.com.
TraCorp also uses cookies and session IDs to authenticate Users as they
navigate various parts of Customer Web Sites. For example, cookies may be used
to enable a User to move through a Customer Web Site without having to retype
the User's password. Cookies and session IDs may also be used to automate certain
data entry functions associated with Customer Web Sites. TraCorp does not
obtain personal information via cookies or session IDs, and does not link any
data collected through cookies or session IDs to any personal information.
Links
TraCorp web sites may contain links to other web sites. TraCorp is not
responsible for the privacy practices or the content of such other sites.
Disclaimers
This Privacy Statement describes TraCorp’s privacy practices only. It does not
describe, and TraCorp makes no representations about, the privacy practices of
any other parties, including TraCorp’s customers, who may receive personal
information from TraCorp about Users associated with that customer in the
course of TraCorp’s performance of services for the customer.
Opt-out
Recipients may unsubscribe from future email communications from TraCorp by
following the instructions in such communications.
Questions & Complaints
If anyone has any questions or complaints about this Privacy Statement, the
practices of, or his or her dealings with, any of TraCorp’s web sites, he or
she should contact TraCorp at the following address:
Webmaster
TraCorp, Inc.
5621 W. Beverly Lane
Glendale, AZ 85306
A citizen of a country within the European Union may also address any privacy-related
questions or problems to the appropriate data protection authority in his or
her E.U. member state or the United States Council for International Business
(USCIB).
If an individual
covered by this Privacy Statement has a complaint about the processing or use
of that individual's personal information and the complaint is not resolved to
the individual's satisfaction through TraCorp’s internal procedures, then TraCorp
will make arrangements for the USCIB to offer an independent, third-party
dispute resolution mechanism to resolve the complaint.
Business Transfers
In the event of a sale, assignment, liquidation or other transfer of all or
substantially all of the stock, assets or business of TraCorp, personal
information may be transferred to a relevant successor entity, subject to the
applicable privacy policy.
Changes to this Privacy Statement
This Privacy Statement may be amended from time to time. When we do update the
Privacy Statement, we will also revise the "Last Updated" date at the
bottom of this document. Any changes to this Privacy Statement will be posted
on TraCorp’s website.
This Privacy Statement
was last updated on December 4, 2008.